The primary responsibility of the Unit is to organize face-to-face programs planned by the Ministry of Education. Face-to-face programs planned by the Ministry of Education are the important component of overall programs of NAEA. The main programs include: Program for University Leaders at the President’s Level, Program for University Middle-level Administrators, Programs for Educational authorities at the Provincial Level, City Level and County Level, Programs for Educational Inspectors at the Provincial Level, City Level, and County Level, Program for Principals of National Key Secondary Schools, and Program for Principals of National Key Elementary Schools. In addition, Program Operation Unit I is commissioned by the Ministry of Education to carry out Special Topic Programs.
The key tasks include: to identify program need, to develop program content, to select and contact teachers within and outside NAEA, to assign program tasks, to recruit participants, to collect and analyze participants' information, to carrying out program affairs, to organize after-class activities, to offer logistics services, to provide learning materials, to organize the compiling of teaching materials, to manage funds, to manage attendance, to measure workload, and to coordinate inter-departmental training and cultural activities, etc.